Enhancing Your Leadership DNA: Supervisory 101 - How to be an Effective Supervisor

This workshop is designed for the first level supervisor to assist them with the basic skills of managing people. It includes topics such as: Understanding the Role of the Supervisor; communication and Connecting with Peers and Your Direct Reports; Feedback and Coaching; Managing Performance and Discipline; Conflict Resolution and Documentation. This workshop is very interactive and filled with role plays and practical activities. Timing varies but it is recommended that this session is conducted over a 4 - 6 hour block (customization available).